JPS Virtual Leadership Seminar 2021
Bianca Welds was invited to present on how Digital Transformation Impacts Customer Service. Her presentation “Powering Customer Service Through Digital Transformation” highlighted the 7 pillars of Digital Transformation through the VM Group’s journey and how Customer Service has been impacted by all the pillars, drawing parallels to the utility and energy sectors,.
About the Author
Bianca is a multi-slash lover of life. techie | wordsmith | photographer | performer | poet