JPS Virtual Leadership Seminar 2021

last week
Private
Date:October 7, 2021
Virtual Leadership Seminar for Customer Service Leaders across the Jamaica Public Service Company (JPS Co) as part of National Customer Service Week
JPS Virtual Leadership Seminar 2021

When

Time: October 7, 2021, 2:00 pm - 4:00 pm

Who

Private
This event is not open to the public and attendance is limited to members of an organization or company.

Why

Bianca Welds was invited to present on how Digital Transformation Impacts Customer Service. Her presentation “Powering Customer Service Through Digital Transformation” highlighted the 7 pillars of Digital Transformation through the VM Group’s journey and how Customer Service has been impacted by all the pillars, drawing parallels to the utility and energy sectors,.

Bianca

About the Author

Bianca

Bianca is a multi-slash lover of life. techie | wordsmith | photographer | performer | poet

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